Enterprise Plans
Enterprise Team
For biotech teams that need shared infrastructure and support.
- 50,000 credits/month
- Team workspaces with role-based access
- SSO/SAML (Okta, Auth0, Azure AD)
- Priority support (4h response SLA)
- Dedicated Slack channel
- 99.9% uptime SLA
- Audit logging for compliance
- Custom invoicing
Enterprise Platform
For pharma and large organizations with custom requirements.
- 200,000+ credits/month
- Everything in Enterprise Team
- Dedicated GPU instances
- Custom model hosting
- SOC 2 Type II compliance
- Data residency (US/EU/APAC)
- Dedicated CSM + solution engineer
- 99.95% uptime SLA (1h response)
- Self-hosted option (Helm chart)
- GxP compliance logging
Enterprise Features
Team Workspaces
Shared billing, role-based access (owner/admin/member/viewer), invite management, and unified usage analytics across your team.
SSO / SAML
Connect Okta, Auth0, Azure AD, or Google Workspace for seamless enterprise authentication. Enforce domain-based access.
Dedicated Support
Priority response SLAs (1–4 hours), dedicated Slack channel, named Customer Success Manager, and solution engineering.
99.9% Uptime SLA
Guaranteed availability with financial credits for breaches. Enterprise Platform tier offers 99.95% with dedicated infrastructure.
Dedicated GPU Instances
Platform tier customers get isolated GPU pods — no cold starts, no shared queue, consistent sub-second latency.
SOC 2 & Compliance
Full audit trail (EU AI Act–ready), SOC 2 Type II, GxP compliance logging, and configurable data residency.
Data Residency
Choose where your data lives: US, EU, or APAC. Optional no-storage mode — inputs/outputs are never persisted.
Usage Analytics
Team-wide usage dashboards, per-user credit tracking, cost attribution, and margin analysis for internal chargebacks.
SLA Guarantees
99.9%
Uptime (Team)
99.95%
Uptime (Platform)
< 4h
Response SLA
Financial credits issued for SLA breaches. Platform tier includes dedicated infrastructure with zero cold starts and sub-second latency.