Sci Router is a biotech wellness company focused on longevity for people and pets. We use science-informed supplement innovation to create products that support everyday health, vitality, and long-term well-being for you and the ones you love.

The full Supplement Facts panel and ingredient list are available on the product page and on the product label.

Check the product label for allergen information. If you have a severe allergy or sensitivity, contact us before ordering.

Please refer to the product page for current dietary and ingredient attributes.

Store in a cool, dry place, away from direct sunlight. Keep out of reach of children.

Check the expiration or best-by date printed on the bottle.

We do not recommend using products after the expiration or best-by date.

Follow the directions on the product label. Do not exceed the recommended serving unless advised by a healthcare professional.

Use the product according to the label directions. For best consistency, many customers take supplements at the same time each day.

Follow the directions on the label. If you have questions about long-term use, consult your healthcare provider.

Everyone is different. Some people may notice changes sooner, while others may need consistent use over several weeks. Supplements work best as part of a regular routine.

Dietary supplements are not approved by the FDA in the same way drugs are. Sci Routers is made to follow applicable supplement quality and labeling requirements.

If you take medication, have a medical condition, are pregnant or nursing, or are combining supplements, ask your healthcare provider before use.

Some people may be sensitive to certain ingredients. Stop use and contact a healthcare professional if you experience discomfort or an unexpected reaction.

Do not use if you or your pet are allergic to any listed ingredient. If you are pregnant, nursing, under 18, taking medication, or managing a medical condition, consult your healthcare provider before use.

Stop using the product and contact your healthcare provider if needed. Please also contact us so we can help with your order and document the issue.

Sci Routers is manufactured in the US using domestic & imported ingredients.

Our products are tested for quality and purity. Please refer to the product page or contact us for more information.

We currently ship exclusively to locations within the United States. Shipping options and costs are shown at checkout.

Orders usually ship within 5-7 business days. Delivery times vary based on your location and selected shipping method.

Once your order ships, you’ll receive a tracking link by email or text.

Contact us as soon as possible. If the order has not shipped yet, we’ll do our best to update it.

Check nearby delivery areas and with household members or neighbors. If it still has not turned up, contact us and we’ll help you look into it.

Shipping rates and any free shipping offers are shown at checkout.

Only one discount code can be used per order unless otherwise stated.

Choose your product and delivery frequency, and we’ll automatically send it on schedule. You can pause, skip, or cancel before your next order ships.

Yes. You can adjust your delivery frequency from your account or by contacting support.

Yes. You can skip an upcoming shipment before it is processed.

Yes. You can make changes from your account or contact support and we’ll help.

You’ll be charged according to your selected delivery schedule. We’ll send a reminder before each renewal.

Yes. We’ll send a reminder before each renewal so you have time to pause, skip, cancel, or make changes.

You can cancel from your account before your next order ships. You can also contact our support team for help.

We may retry the payment and notify you so you can update your payment method. Your shipment may be delayed until payment is completed.

We want you to feel good about trying Sci Router's supplements. If you are a first-time customer and you are not happy with your first order, contact us within 30 days of delivery and we’ll refund one opened bottle.

Yes. For first-time orders, we can refund one opened bottle. Any additional unopened bottles from the same first-time order may be returned within 30 days of delivery for a refund.

Usually, no. For a first-order satisfaction refund, you do not need to return one opened bottle. We may ask a few quick questions so we can understand your experience.

You can pause, skip, or cancel your subscription anytime before your next order ships. If your renewal has been billed but has not shipped yet, we’ll refund it in full.

Once a renewal order has shipped, unopened products cannot be returned unless they are part of a first-time order. Opened renewal products are not eligible for refund unless there is a product issue.

If your order arrives damaged, missing items, or contains the wrong product, contact us as soon as possible. We’ll make it right with a replacement or refund.

Yes. To keep the policy fair, the first-order satisfaction guarantee is limited to one use per customer, household, or shipping address.

Once approved, refunds are sent back to the original payment method. Your bank or card provider may take several business days to post the refund.

Contact our support team with your order number and the email address used at checkout. We’ll walk you through the next step.

You may be able to check out as a guest, but creating an account makes it easier to track orders and manage subscriptions.

Use the password reset link on the login page.

Email us at hello@scirouter.ai and include your order number if your question is about an order.